Hammies

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Hammies Support

Yes, you can request an exchange for a different size, even if your item was purchased on final sale. We understand that getting the right fit is important, and we're happy to process an exchange for you. Upon receiving your request, we'll submit a r

Yes, you can request an exchange for a different size, even if your item was purchased on final sale. We understand that getting the right fit is important, and we&apos;re happy to process an exchange for you.Upon receiving your request, we&apos;ll submit a return for an exchange on your behalf. A confirmation email, which includes return instructions, will be sent to your email address. If the item you wish to exchange was purchased at a final sale, you can still request an exchange for a different size.Please note that in some instances, if the nearest drop-off location is inconveniently far, we may choose the shipping label option to process your exchange. Additionally, once you drop off the return item and scan the provided QR code, a new order for the requested size will be automatically created. Keep an eye on your email for confirmation and further instructions.

Can I exchange an item for a different size?

Absolutely! We understand the importance of a perfect fit, and we are committed to your satisfaction. Hence, we offer free exchanges for different sizes. If you've ordered a size that doesn't fit well, you can easily request an exchange for a more ap

Absolutely! We understand the importance of a perfect fit, and we are committed to your satisfaction. Hence, we offer free exchanges for different sizes. If you&apos;ve ordered a size that doesn&apos;t fit well, you can easily request an exchange for a more appropriate size. Even for final sale items, we typically make exceptions to facilitate size exchanges or returns for store credit. To process an exchange, simply let us know which size you have in mind, and we&apos;ll assist you with the steps to ensure a smooth experience.

Do you offer exchanges for items that do not fit?

Yes. You can select the "Return Shopping" option to exchange for a different product vs. a different size of the same product.

Yes. You can select the &quot;Return Shopping&quot; option to exchange for a different product vs. a different size of the same product.

Can I exchange an item for a different color as well as a different size?

To initiate an exchange for a product, please visit our returns portal. The next step involves you dropping the item off at the closest return bar location. You'll need the QR code provided in your confirmation email, which the return bar staff will

To initiate an exchange for a product, please visit our <a href="https://www.hammies.com/pages/exchanges-and-returns">returns portal</a>. The next step involves you dropping the item off at the closest return bar location. You&apos;ll need the QR code provided in your confirmation email, which the return bar staff will scan. As soon as the items are scanned, a new exchange order will be created. Please refer to our <a href="https://www.hammies.com/pages/exchanges-and-returns">exchanges page</a> for conditions that might apply to your exchange request.

What is the process for exchanging a product?

We are more than willing to make exceptions for size exchanges on sale items if the original size ordered does not fit properly. Please inform us if you require a different size for a product purchased on sale, and we will work with you to ensure tha

We are more than willing to make exceptions for size exchanges on sale items if the original size ordered does not fit properly. Please inform us if you require a different size for a product purchased on sale, and we will work with you to ensure that you receive attire that fits comfortably. Remember that final sale items are typically eligible for exchanges or store credit returns only.

How does the exchange policy work for items purchased during a sale?

You can sign up for restock notifications on the product page. Select the product that is out-of-stock, click the "Notify Me" button (where the "Add to Cart" button was previously located), and  type your email address. We will send you an email as s

You can sign up for restock notifications on the product page. Select the product that is out-of-stock, click the &quot;Notify Me&quot; button (where the &quot;Add to Cart&quot; button was previously located), and &#xA0;type your email address. We will send you an email as soon as the product becomes available again.

How can I find out when a product that's out-of-stock will be restocked?

Items marked as final sale are ineligible for a return or exchange. If the product received is defective or not the product that was ordered, we will make an exception.

Items marked as final sale are ineligible for a return or exchange. If the product received is defective or not the product that was ordered, we will make an exception.

Can I return an item that was marked as final sale?

The DIY die shorts are not pre-shrunk, so they may fit about a half-size larger before being washed and dried. The dying process may cause additional shrinkage. We recommend washing and drying them to achieve the final fit.

The DIY die shorts are not pre-shrunk, so they may fit about a half-size larger before being washed and dried. The dying process may cause additional shrinkage. We recommend washing and drying them to achieve the final fit.

Will my DIY die shorts shrink after washing and dying?

We are proud to support our first responders and military personnel with a special discount. Simply verify your status by sending us a photo of your identification and we will provide you with a discount code.

We are proud to support our first responders and military personnel with a special discount. Simply verify your status by sending us a photo of your identification and we will provide you with a discount code.

Do you offer any discounts for first responders or military personnel?

Yes, students are eligible for a discount at our store! Please provide proof of being a student, such as a photo of your student ID or, if not available.

Yes, students are eligible for a discount at our store! Please provide proof of being a student, such as a photo of your student ID or, if not available.

Can students receive a discount on their purchases?

We understand the challenges of managing a tight budget, which is why we've introduced our Low-Income Discount initiative. Submit your request along with any contextual information about your situation, and upon review, we may offer you a special dis

We understand the challenges of managing a tight budget, which is why we&apos;ve introduced our Low-Income Discount initiative. Submit your request along with any contextual information about your situation, and upon review, we may offer you a special discount code for a percentage off your entire purchase. We kindly ask you to limit orders to 2 pairs to ensure that we can extend this discount to more members of the Hammies community. As with all our customers, you are welcomed to split your payment into 4 interest-free installments.

Is there a discount program for low-income individuals?

If you need to change the size or color of an item after placing your order, contact us immediately. Please note that we may not be able to modify it once our fulfillment center has prepared it for shipping. In such cases, you are more than welcome t

If you need to change the size or color of an item after placing your order, contact us immediately. Please note that we may not be able to modify it once our fulfillment center has prepared it for shipping. In such cases, you are more than welcome to exchange or return your order at no additional charge through our returns portal once you receive it.

How can I modify my order?

If your shipment is delayed and hasn't arrived within the stated time range post-shipment date, our policy allows you to either have a replacement shipped or to submit a claim for a refund. We appreciate your understanding during any possible deliver

If your shipment is delayed and hasn&apos;t arrived within the stated time range post-shipment date, our policy allows you to either have a replacement shipped or to submit a claim for a refund. We appreciate your understanding during any possible delivery delays that might happen due to external factors like weather conditions.

What if my order is delayed?

For customers ordering from outside the US wishing to exchange items, we ask that you first place a new order for the replacement items. Unfortunately, we cannot provide a return shipping label for international returns, so you will need to send the

For customers ordering from outside the US wishing to exchange items, we ask that you first place a new order for the replacement items. Unfortunately, we cannot provide a return shipping label for international returns, so you will need to <a href="https://www.hammies.com/pages/exchanges-and-returns">send the items back to our specified address</a>. Once we receive your return, we will process a refund for your original order. Detailed instructions and our policy regarding international exchanges and returns are available on our website.

How do I handle exchanges if I am ordering from outside the US?

Once we have received and processed your returned item(s), we will issue a refund to you. Please note that it can take a few days for the credit to appear on your credit card. We appreciate your patience during this process.

Once we have received and processed your returned item(s), we will issue a refund to you. Please note that it can take a few days for the credit to appear on your credit card. We appreciate your patience during this process.

What is the refund process after I return an item?

If your package is returned to the sender or you never received your order, please get in touch with us for assistance. Although we typically would update the address and reship the package for you, we can also issue a refund for your order as reques

If your package is returned to the sender or you never received your order, please get in touch with us for assistance. Although we typically would update the address and reship the package for you, we can also issue a refund for your order as requested. After processing the refund, we ask for your patience as it may take a few days for the credit to show up on your credit card.

What happens if my order gets returned to sender or I never received my order?

We are committed to customer satisfaction and apologize if you receive a defective or damaged item. In such cases, please contact us immediately to arrange for a replacement. If you are capable and prefer to repair the item yourself, we may be able t

We are committed to customer satisfaction and apologize if you receive a defective or damaged item. In such cases, please contact us immediately to arrange for a replacement.If you are capable and prefer to repair the item yourself, we may be able to send you the necessary parts, like a replacement snap, upon request.For items that are received with stains or discolorations deemed not related to shipping, or any other signs of damage that occurred during production, we offer either an exchange for the same item, if available, or a refund as a gesture of goodwill for the inconvenience caused.

What is your policy on defective or damaged items?

We would like to offer more sizes and we need your help. If we don't currently offer your size, you can request a size on our website. When we have enough requests for a size to satisfy our production minimums, we will officially add that size to our

We would like to offer more sizes and we need your help. If we don&apos;t currently offer your size, you can&#xA0;<a href="https://www.hammies.com/pages/request-a-size">request a size</a> on our website. When we have enough requests for a size to satisfy our production minimums, we will officially add that size to our line! &#x1F64C; We will email you when your requested size/color is available for order or pre-order &#x1F48C;

When are you going to offer new sizes?

We don't typically offer returns or exchanges for items that are marked "final sale" but we want you to be happy with your Hammies so we can make an exception for you and allow you to exchange for a better-fitting size. Inform us about the desired si

We don&apos;t typically offer returns or exchanges for items that are marked &quot;final sale&quot; but we want you to be happy with your Hammies so we can make an exception for you and allow you to exchange for a better-fitting size. Inform us about the desired size, and we will help you with the necessary steps for the exchange.

Are items that don't fit and were purchased as 'final sale' eligible for exchange?

You can find our full-size guide here, it includes waist measurements and fit notes for each item. If you're between sizes, we generally recommend sizing down, as our fabric has a bit of stretch and is designed to hug you in all the right places. Ham

You can find our full-size guide <a href="https://www.hammies.com/pages/size-guide">here</a>, it includes waist measurements and fit notes for each item. If you&apos;re between sizes, we generally recommend sizing down, as our fabric has a bit of stretch and is designed to hug you in all the right places.Hammies are super versatile and easy to style! Here are a few ideas:<ul data-start="714" data-end="1115"><li data-start="714" data-end="832">Shorts: Pair with a vintage tee or crop top for a casual retro vibe, or a button-up for something more polished.</li><li data-start="833" data-end="967">Bell Bottoms: Tuck in a fitted top or bodysuit to show off the high waist, and add platform shoes or boots to complete the look.</li></ul> You can also check out our <a data-start="1144" data-end="1191" rel="noopener" target="_new" href="https://www.instagram.com/hammies/" id="isPasted"></a><a href="https://www.instagram.com/hammiesshorts/">Instagram</a> or lookbook for more outfit inspo from our Hammies community!

How can I style and find sizing on my Hammies?

The fastest way to process your return is to start it through our online returns portal here. Just enter your order number and shipping zip code to get started. Once your return is approved and scanned by the carrier, we’ll process your refund or exc

The fastest way to process your return is to start it through our online returns portal <a href="https://hammies-shorts.happyreturns.com/">here</a>. Just enter your order number and shipping zip code to get started. Once your return is approved and scanned by the carrier, we&#x2019;ll process your refund or exchange as quickly as possible.To speed things up:<ul data-start="497" data-end="668"><li data-start="497" data-end="570">Make sure the item is unworn, unwashed, and has original tags attached.</li><li data-start="571" data-end="668">Drop off the return package at your earliest convenience once you&apos;ve received the return label.</li></ul>

What is the fastest way to process my return?

The men's Hammies corduroy pants have an inseam of approximately 34 inches. They’re designed to hit around the ankle for most folks, depending on your height and how you style them.

The men&apos;s Hammies corduroy pants have an inseam of approximately 34 inches. They&#x2019;re designed to hit around the ankle for most folks, depending on your height and how you style them.

What is the length of the men's bell bottoms?

At this time, we’re unable to confirm when this item will be restocked, however, you can find out when the Navy Cabana Trunk in size 32 will be restocked by signing up for restock notifications on the product page. Just click the 'Notify Me' button a

At this time, we&#x2019;re unable to confirm when this item will be restocked, however, you can find out when the Navy Cabana Trunk in size 32 will be restocked by signing up for restock notifications on the product page. Just click the &apos;Notify Me&apos; button and enter your email address, and we&apos;ll send you an email as soon as it&apos;s available again.&#xA0;

I was wondering if the Navy Cabana Trunk would come back in stock in size 32?

Once a return is initiated, it generally can't be modified. However, if you need to make changes, customer support can assist you as long as it hasn’t been dropped off or processed yet. Just let us know what changes you’d like to make, whether it’s s

Once a return is initiated, it generally can&apos;t be modified. However, if you need to make changes, customer support can assist you as long as it hasn&#x2019;t been dropped off or processed yet.&#xA0;Just let us know what changes you&#x2019;d like to make, whether it&#x2019;s switching the item, updating the return reason, or changing it to an exchange, and we&#x2019;ll submit a new return for you.If you&apos;ve already started the return through our portal, please include your return confirmation number so we can make the necessary changes for you.Looking forward to helping you get exactly what you need!

Can I modify my return?

If your order has already been shipped out, we might not be able to change the shipping address. However, if it has not been dispatched yet, please contact us immediately to see if we can update the address in our system. In cases where updates are n

If your order has already been shipped out, we might not be able to change the shipping address. However, if it has not been dispatched yet, please contact us immediately to see if we can update the address in our system. In cases where updates are not possible, we recommend requesting a return to sender (RTS) and placing a new order with the correct address once the RTS is confirmed.

How can I update my shipping address after placing an order?

If an item in your order is out of stock after you've placed it, we will contact you to suggest alternatives, such as different sizes or similar items. If the proposed options do not suit your needs, you may request a refund for the unavailable item.

If an item in your order is out of stock after you&apos;ve placed it, we will contact you to suggest alternatives, such as different sizes or similar items. If the proposed options do not suit your needs, you may request a refund for the unavailable item.

What happens if my item is out of stock after I placed an order?

If your package has not yet left our facility, we may be able to expedite shipping for you. Please reach out to us as soon as possible to discuss the available options and any additional costs that may be involved. Once the package has been dispatche

If your package has not yet left our facility, we may be able to expedite shipping for you. Please reach out to us as soon as possible to discuss the available options and any additional costs that may be involved. Once the package has been dispatched, we cannot change the shipping method.

Can I expedite shipping after completing my order?

If you have received the wrong item, further assistance from our customer service team will be required to resolve the issue. Please provide your email address so our agent can contact you directly to address and rectify the situation.

If you have received the wrong item, further assistance from our customer service team will be required to resolve the issue. Please provide your email address so our agent can contact you directly to address and rectify the situation.

What should I do if I receive the wrong item?

We offer a seamless returns experience through Happy Returns, which allows you to initiate an exchange or return on your own. You have the flexibility to either mail your return back to us or drop it off at one of over 9,000 Return Bars located acros

We offer a seamless returns experience through Happy Returns, which allows you to initiate an exchange or return on your own. You have the flexibility to either mail your return back to us or drop it off at one of over 9,000 Return Bars located across the US. This service minimizes both the hassle of returns and our carbon footprint by using reusable totes. To start your exchange or return, please visit&#xA0;<a data-fr-linked="true" href="https://hammies-shorts.happyreturns.com/" id="isPasted">https://hammies-shorts.happyreturns.com/</a>.

How can I initiate a return or exchange using Happy Returns?

If you did not receive the discount code when you signed up with your email, first check your spam or junk folder, as sometimes emails might be filtered there. If you still cannot find it, please contact our support team for further assistance. Our t

If you did not receive the discount code when you signed up with your email, first check your spam or junk folder, as sometimes emails might be filtered there. If you still cannot find it, please contact our support team for further assistance. Our team will ensure that the discount is applied to your purchase.

I didn't receive the discount code for signing up. What should I do?

Our return policy requires that items have their original tags attached for an exchange. Unfortunately, we cannot process exchanges for items once the tags have been removed, as it ensures we maintain the highest quality standards for all our product

Our return policy requires that items have their original tags attached for an exchange. Unfortunately, we cannot process exchanges for items once the tags have been removed, as it ensures we maintain the highest quality standards for all our products.If you are concerned about sizing or need assistance with future purchases, we are happy to help you find the best fit.

Can I exchange an item if I have removed the tags?

The price is a standard markup of our costs. The reason why our shorts are more expensive than some is mostly the result of lower volumes of production, higher quality fabric and trim, and higher quality construction. The US's tariffs on China import

The price is a standard markup of our costs. The reason why our shorts are more expensive than some is mostly the result of lower volumes of production, higher quality fabric and trim, and higher quality construction. The US&apos;s tariffs on China imports doesn&apos;t help either.&#xA0;

Why do the shorts seem expensive?

The shorts can't fit everyone perfectly but we receive exceptionally positive feedback constantly from people who have had a difficult time finding shorts that fit them well. The 2% Lycra in the corduroy and the elastic in the back waist make the sho

The shorts can&apos;t fit everyone perfectly but we receive exceptionally positive feedback constantly from people who have had a difficult time finding shorts that fit them well. The 2% Lycra in the corduroy and the elastic in the back waist make the shorts very flexible to different body types.&#xA0;

Are the shorts suitable for different body types?

To find the correct pant size, you can directly measure your waist. This direct measurement will give you the most accurate fit for our pants. For the women's shorts or pants, be sure to measure around your waist/bellybutton as they are high-rise.

To find the correct pant size, you can directly measure your waist. This direct measurement will give you the most accurate fit for our pants. For the women&apos;s shorts or pants, be sure to measure around your waist/bellybutton as they are high-rise.&#xA0;

How do I measure for shorts or pant sizes?

The quickest way to reach our team is through DMs, as they ensure a fast response. Alternatively, you can email us at partnerships@hammies.com.

The quickest way to reach our team is through DMs, as they ensure a fast response. Alternatively, you can email us at partnerships@hammies.com.