Can I exchange an item for a different size?Updated 5 months ago
Yes, you can request an exchange for a different size, even if your item was purchased on final sale. We understand that getting the right fit is important, and we're happy to process an exchange for you.
Upon receiving your request, we'll submit a return for an exchange on your behalf. A confirmation email, which includes return instructions, will be sent to your email address. If the item you wish to exchange was purchased at a final sale, you can still request an exchange for a different size.
Please note that in some instances, if the nearest drop-off location is inconveniently far, we may choose the shipping label option to process your exchange. Additionally, once you drop off the return item and scan the provided QR code, a new order for the requested size will be automatically created. Keep an eye on your email for confirmation and further instructions.