Yes, you can request an exchange for a different size, even if your item was purchased on final sale. We understand that getting the right fit is important, and we're happy to process an exchange for you. Upon receiving your request, we'll submit a r
Absolutely! We understand the importance of a perfect fit, and we are committed to your satisfaction. Hence, we offer free exchanges for different sizes. If you've ordered a size that doesn't fit well, you can easily request an exchange for a more ap
Yes. You can select the "Return Shopping" option to exchange for a different product vs. a different size of the same product.
To initiate an exchange for a product, please visit our returns portal. The next step involves you dropping the item off at the closest return bar location. You'll need the QR code provided in your confirmation email, which the return bar staff will
We are more than willing to make exceptions for size exchanges on sale items if the original size ordered does not fit properly. Please inform us if you require a different size for a product purchased on sale, and we will work with you to ensure tha
You can sign up for restock notifications on the product page. Select the product that is out-of-stock, click the "Notify Me" button (where the "Add to Cart" button was previously located), and  type your email address. We will send you an email as s
Items marked as final sale are ineligible for a return or exchange. If the product received is defective or not the product that was ordered, we will make an exception.
The DIY die shorts are not pre-shrunk, so they may fit about a half-size larger before being washed and dried. The dying process may cause additional shrinkage. We recommend washing and drying them to achieve the final fit.
We are proud to support our first responders and military personnel with a special discount. Simply verify your status by sending us a photo of your identification and we will provide you with a discount code.
Yes, students are eligible for a discount at our store! Please provide proof of being a student, such as a photo of your student ID or, if not available.
We understand the challenges of managing a tight budget, which is why we've introduced our Low-Income Discount initiative. Submit your request along with any contextual information about your situation, and upon review, we may offer you a special dis
If you need to change the size or color of an item after placing your order, contact us immediately. Please note that we may not be able to modify it once our fulfillment center has prepared it for shipping. In such cases, you are more than welcome t
If your shipment is delayed and hasn't arrived within the stated time range post-shipment date, our policy allows you to either have a replacement shipped or to submit a claim for a refund. We appreciate your understanding during any possible deliver
For customers ordering from outside the US wishing to exchange items, we ask that you first place a new order for the replacement items. Unfortunately, we cannot provide a return shipping label for international returns, so you will need to send the
Once we have received and processed your returned item(s), we will issue a refund to you. Please note that it can take a few days for the credit to appear on your credit card. We appreciate your patience during this process.
If your package is returned to the sender or you never received your order, please get in touch with us for assistance. Although we typically would update the address and reship the package for you, we can also issue a refund for your order as reques
We are committed to customer satisfaction and apologize if you receive a defective or damaged item. In such cases, please contact us immediately to arrange for a replacement. If you are capable and prefer to repair the item yourself, we may be able t
We would like to offer more sizes and we need your help. If we don't currently offer your size, you can request a size on our website. When we have enough requests for a size to satisfy our production minimums, we will officially add that size to our
We don't typically offer returns or exchanges for items that are marked "final sale" but we want you to be happy with your Hammies so we can make an exception for you and allow you to exchange for a better-fitting size. Inform us about the desired si
You can find our full-size guide here, it includes waist measurements and fit notes for each item. If you're between sizes, we generally recommend sizing down, as our fabric has a bit of stretch and is designed to hug you in all the right places. Ham
The fastest way to process your return is to start it through our online returns portal here. Just enter your order number and shipping zip code to get started. Once your return is approved and scanned by the carrier, we’ll process your refund or exc
The men's Hammies corduroy pants have an inseam of approximately 34 inches. They’re designed to hit around the ankle for most folks, depending on your height and how you style them.
At this time, we’re unable to confirm when this item will be restocked, however, you can find out when the Navy Cabana Trunk in size 32 will be restocked by signing up for restock notifications on the product page. Just click the 'Notify Me' button a
Once a return is initiated, it generally can't be modified. However, if you need to make changes, customer support can assist you as long as it hasn’t been dropped off or processed yet. Just let us know what changes you’d like to make, whether it’s s
If your order has already been shipped out, we might not be able to change the shipping address. However, if it has not been dispatched yet, please contact us immediately to see if we can update the address in our system. In cases where updates are n
If an item in your order is out of stock after you've placed it, we will contact you to suggest alternatives, such as different sizes or similar items. If the proposed options do not suit your needs, you may request a refund for the unavailable item.
If your package has not yet left our facility, we may be able to expedite shipping for you. Please reach out to us as soon as possible to discuss the available options and any additional costs that may be involved. Once the package has been dispatche
If you have received the wrong item, further assistance from our customer service team will be required to resolve the issue. Please provide your email address so our agent can contact you directly to address and rectify the situation.
We offer a seamless returns experience through Happy Returns, which allows you to initiate an exchange or return on your own. You have the flexibility to either mail your return back to us or drop it off at one of over 9,000 Return Bars located acros
If you did not receive the discount code when you signed up with your email, first check your spam or junk folder, as sometimes emails might be filtered there. If you still cannot find it, please contact our support team for further assistance. Our t
Our return policy requires that items have their original tags attached for an exchange. Unfortunately, we cannot process exchanges for items once the tags have been removed, as it ensures we maintain the highest quality standards for all our product
The price is a standard markup of our costs. The reason why our shorts are more expensive than some is mostly the result of lower volumes of production, higher quality fabric and trim, and higher quality construction. The US's tariffs on China import
The shorts can't fit everyone perfectly but we receive exceptionally positive feedback constantly from people who have had a difficult time finding shorts that fit them well. The 2% Lycra in the corduroy and the elastic in the back waist make the sho
To find the correct pant size, you can directly measure your waist. This direct measurement will give you the most accurate fit for our pants. For the women's shorts or pants, be sure to measure around your waist/bellybutton as they are high-rise.
The quickest way to reach our team is through DMs, as they ensure a fast response. Alternatively, you can email us at [email protected].