What is the process for exchanging a product?Updated 5 months ago
To initiate an exchange for a product, please visit our returns portal. The next step involves you dropping the item off at the closest return bar location. You'll need the QR code provided in your confirmation email, which the return bar staff will scan. As soon as the items are scanned, a new exchange order will be created. Please refer to our exchanges page for conditions that might apply to your exchange request.